Results

Consistent service quality and customer focus

Labco Nous
organizes its processes around customer needs, taking special care of the critical aspects of our services, subject to a constant process of evolution and improvement.

Our goal is to overcome physical barriers to integrate our service offering efficiently and harmoniously in the operations of our clients, thus becoming an extension of their laboratories.

Commitment

  • Permanent ongoing information
  • Delivery times
  • Issue of pre-reports

Permanent Pre-Analytical and Post-Analytical information

  • Technical process monitoring by the customer
  • Explicit indication of confirmed results
  • Interpretation of inconsistent results:
    - Intra-Request
    - Inter-Request
  • Specific treatment for sensitive or “panic” outcomes:
    - Drug use monitoring
    - Tumor markers
  • Result discrepancy management

Analytic profiles proposal

Labco Nous
provides the development of diagnostic algorithms for its customers in:

  • Tumor, hormonal, auto-immune, infectious, genetic, and similar diagnoses

And based on the results, proposes additional tests:

  • Avoiding new extractions
  • Shortening diagnostic response time
  • Facilitating the rapid start of treatment

Result confirmation
Confirmation of an outcome includes a commitment to precise indication of a new issue date.
 
Discrepancy and interpretation of results
Labco Nous communicates directly with the client laboratory for interpretive analysis of those results rated "a priori" as incongruous.
Labco Nous facilitates interpretive consensus between the client laboratory and clinical evaluation of the patient.

Unidad de Diagnóstico Genético
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