Connectivity

Consistent service quality and customer focus

Labco Nous organizes its processes around customer needs, taking special care of the critical aspects of our services, subject to a constant process of evolution and improvement.

Our goal is to overcome physical barriers to integrate our service offering efficiently and harmoniously in the operations of our clients, thus becoming an extension of their laboratories.

Modular approach for distinctive service

  • Labco Nous provides client laboratories service availability and access through innovation in communication and transmission systems, offering a full range of connectivity solutions with other local information systems (LIS).
  • From any computer, at anytime, in a safe environment with certified confidentiality, any accredited user from our client laboratories can access his/her personal account and manage external analytical processes in real time, comfortably and safely.

A secure platform

  • Employing the same security protocols used by banking institutions, and adapted to the specific requirements of the diagnostic industry.

Private Client Area

Providing restricted access to authorized users via strict security protocols.

Access is to a secure and private Extranet where one can locate:

  • Real-time information about requests and samples
  • Viewing of results by:
    - Date of edition
    - User-defined intervals
    - Customer reference number
  • Access to the Catalog and selective search for tests
  • Online support

An Intuitive Tool

  • The Labco Nous system uses the expert application, BlauLab, developed by and for Labco Nous
  • Designed ground-up for the demands and needs of client labs
  • Updated with industry knowledge and on the basis of user experience
  • Easy-to-implement software API
  • Total flexibility and operational readiness

Logistics expertise

Labco Nous
works on three continents and in more than ten countries, subject to various customs and health regulations, with local and international logistical arrangements that allow us to ensure a solution for each customer and every sample.

Our transport protocols are adapted to each country, customer, type of sample and diagnostic test to ensure compliance with our delivery times and the traceability of each sample.
 

Unidad de Diagnóstico Genético
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